REFUND POLICY
At Effortless Stays Ltd we aim to provide a clear and fair refund policy for all bookings.
Booking Confirmation
All bookings are confirmed once payment has been successfully processed through our booking system.
Cancellation Policy
Cancellation policies may vary depending on the property and booking conditions. The specific cancellation terms will be displayed during the booking process.
Guest Cancellations
Where cancellations are permitted under the booking terms:
- Refunds will be issued according to the cancellation policy selected at the time of booking.
- Refunds will be processed to the original payment method where possible.
Non-Refundable Bookings
Certain bookings may be marked as non-refundable. In such cases, refunds will not be issued unless required by law.
Host Cancellations
In the unlikely event that we need to cancel a confirmed booking due to circumstances beyond our control, guests will receive either:
- A full refund, or
- Alternative accommodation where available.
Damage Deposits
Where applicable, security deposits may be held to cover damages or breaches of house rules. Deposits will be returned after the property has been inspected.
Refund Processing
Approved refunds are typically processed within 5–10 business days, depending on the payment provider.
Contact
For refund enquiries please contact: