Effortless Stays Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data.

 

This privacy policy explains how we collect, use, and safeguard your information when you use our website or book accommodation through us.

 

Information We Collect  

We may collect the following personal information:  

- Name  

- Email address  

- Phone number  

- Billing details  

- Booking information  

- Payment information (processed securely via our payment providers)  

- IP address and website usage data  

 

This information may be collected when you:  

- Make a booking  

- Submit an enquiry  

- Contact us  

- Use our website  

 

How We Use Your Information  

We use your information to:  

- Process and manage bookings  

- Communicate with you regarding your stay  

- Provide customer support  

- Improve our website and services  

- Comply with legal obligations  

 

Payment Processing  

Payments made through this website may be processed securely by third-party payment providers including GuestyPay and other authorised processors. We do not store full payment card details on our servers.

 

Data Sharing  

We may share necessary information with:  

- Payment processors  

- Property owners or property managers where required  

- Service providers involved in your booking  

 

We will never sell your personal data.

 

Data Retention  

We retain personal data only for as long as necessary to fulfil bookings, comply with legal requirements, and maintain business records.

 

Your Rights  

Under UK GDPR you have the right to:  

- Request access to your personal data  

- Request correction of inaccurate information  

- Request deletion of your data  

- Object to certain processing activities  

 

Contact  

Effortless Stays Ltd  

Email: info@effortless-stays.co.uk